I'm so glad to know its not just me getting frustrated. I'm waiting for new levels on the day side too and at a dead stop in the night. I've almost saved enough coins to get the big supersuit. Once I'm getting the additional 50 coins a day, I'm going to try this route.
*Hammer boxes to allow pieces on Right to drop.
* clear tart separating #1 and #2
*push throug 5 tarts from 1 to 2
*Clear bottom tart
*use mixer to cluster and create big ring to hopefully get the last piece to drop.so I can complete last tart on 1 once in 2 all prices will be waiting.
I kinda tried it before, but never used ring in screen 1 to try and force drop.

There were some levels it was close to impossible to get 3 stars on but I was always able to at least get through with one star and could see it was possible to get three stars. I simply don't see any way to make this work.

Things I've tried
* completing 1st screen tarts in different orders so present explosion doesn't drop so many but at least one piece falls.
* I've put through to 2nd screen enough pieces to complete the second screen but then can't get another piece to fall to complete 1st screen.
I've completed all the levels to 3 stars except for one in the Crazy Kitchen levels. I'll probably spend all the power ups I win to finish one day. But until the open new levels I'm stuck on their impossible one. At least they've upped the special games.

Hi yeah I contacted them.
Hello Vickie,
The levels are random and some levels are designed to be more difficult than others. You may come across ones that really challenge you and requires you to think about the game in a different way.

Combos and power-ups are always an option that may help, but if you're still having difficulty, here are a couple tips that may help you:

1. Plan your moves so you know where gems will land.
2. Do not forget about making loops, these can help clear the board really fast.
3. If you are in a bind do not be afraid to use your power ups.
4. Check out our Help Center for tips on how to complete the objectives, by going back into the settings menu in game and tapping the Help Center button instead of contact us!

It didn't help. Nothing on how to keep that last piece from falling before we are shot into the 2nd second screen. I figure there are no extra pieces. I've gone through 4 additional plays. If the final piece won't drop after 20 additional turns, it's not going to.

So it has to be somehow setting up that last piece which always falls in the first screen. And there is no mention anywhere on tarts.

Has anyone finished level 397