It can take 3-5 busy days after you complete a “free” prize.

The commands could not verify my account name and failed 5 attempts with each attempt using three tries each. Totally bogus

When items pulse, that shows you what items you are available to merge

They shut the option off that allowed you to sell any item that turns into a source of products. Toy boxes, tool boxes, kitchen etc. they updated the game so we have that feature back. Go to App Store and make sure you don’t need to update the game.