@Olivia Studwell,Yes,You may mute anyone as long as you give 3 warnings especially at CCTS which are certified community towns.They are very strict servers.To mute someone the command is /Timeout Player_Name (amount of time).You can only mute if you are a mayor with the red badge (owner of the town),vice (A helper who will take over the town if your offline for a long period),Co mayor (A helper that can ruin spots in your town,place blocks you don’t want and take valuables so be careful while choosing) and lastly a moderator with the green badge that should not be out of control.One last thing is going back to what Xavier Robledo said in the help and support section,do not unmute people in a town that does not belong to you.I hope this advice and feedback helps.To tell you a bit about me,I am a girl and mayor of a town.My first town was called Puffyfluffy Cloud (User=Itz_Sally).My second town was called Panda Land (User=Bamboo_Dumplings).My third was called Panda_Obsession (User=Bamboo Dumplings) and now my 4th town is called Cringey_Sally and my user is back to Itz_Sally.On your bb (builder buddies) voyage you might experience some trouble because there are some scammers so keep your eyes open :) Have a nice day.